Information we collect
We may collect your name, contact details, traveler information, trip preferences, booking details and the payment-related information required to fulfill a request or provide support. We aim to collect only information needed for a clear purpose.
How information is used
Information may be used to operate accounts, process booking requests, verify availability, communicate about trips, issue invoices, improve the platform and protect the service from abuse or fraud.
Payments
When online payments are enabled, sensitive payment data is processed through the connected payment provider. Full card numbers should not be stored in the Digiolia Travel application database.
Sharing information
We may share the minimum booking information required with hotels, tour operators, transport suppliers or payment providers when necessary to deliver the service you requested.
Retention and security
Information is retained as needed for operations, compliance, accounting and dispute resolution, with appropriate access and security controls.
Your choices
You can request updates to your information or ask questions about data associated with your account through the contact page. Identity verification may be required for certain requests.
Policy updates
This policy may be updated as the platform and applicable requirements evolve. The version published on the website is the current reference.