Price confirmation first
For request-to-book products, availability, final price and terms are checked before payment is requested so you do not pay against unverified inventory.
Payment processing
When the live payment gateway is enabled, sensitive payment details are handled through the connected payment provider rather than storing full card numbers inside the application.
Transaction verification
The platform is designed not to treat a visible success page alone as proof of payment. Confirmation relies on a trusted provider notification and server-side verification.
Protection
Access controls, database security rules and safeguards around sensitive API operations are used to reduce unauthorized access.
If something goes wrong
If a charge appears but the booking status does not update correctly, contact support with the booking reference and available transaction details so the case can be reviewed.
